Please check eligibility prior to using eQSuite
If patient has MCO coverage at admission, no Acentra Health review is needed. Please check with hospital insurance verifier or call the HFS Eligibility Line (800) 842-1461.
Quick Resources
Click below to download HFS Attachments A-F
(HFS Attachment B no longer includes Detox readmission language)
Provider Assistance
Certification Requests.
For utilization review questions:
- Submit an Online Helpline ticket via eQSuite®. Out of State Hospitals or Password Help:
- Contact us at: (800) 418-4045
Use the eQSuite® Online Helpline for:
- Utilization and quality review process
- Review requirements and timeframes
- Reconsideration process
- Creating temporary Physician IDs
- MCO or other eligibility verification questions
Certification Requests. Review Status. Discharges.
Work On Line - Anytime
- To access eQSuite®: Assign a Web Administrator for your facility, fill out a Hospital Contact Form and fax it to us. An Acentra Health representative will contact you.